Project Human Resource Management Knowledge Area

     Project Human Resource Management


There are four processes in human resource management knowledge area

  1. Plan Human Resource Management  Planning Process Group
  2. Acquire Project Team  Executing Process Group
  3. Develop Project Team Executing Process Group
  4. Manage Project Team Executing Process Group

INPUTS to Plan Human Resource Management

Enterprise environmental factors–This is information about the company’s culture and structure

Organizational process assets–Templates and lessons learned from past projects



Organization charts and position descriptions–Shows the relationships between managers, team members, and other people inside and outside the company who will work on the project



Human Resource Management plan:

Staffing Management plan–Describes how you’ll manage and control your resources

Roles and responsibilities–Lists each role on the project that needs to be filled

Organization charts–Shows the reporting structure of the resources assigned to the project   team


The Staffing Management plan

An important component of the Human Resource Management plan is the Staffing Management plan. It tells you everything that you need in order to build your team, keep them motivated, and manage them to resolve conflicts and get the work done.

Once your human resource management plan is ready and this is the time you need to acquire your project team. This is where Acquire project Team process comes in


Inputs to Acquire Project Team

  1. Human Resource Management Plan
  2. Organizational process assets
  3. Enterprise environmental factor


  1. Project Staff Assignment
  2. Resource Calendar
  3. Update of project management plan

Develop your project team

The Develop Project Team process is the most important one in Human Resource Management. It’s the one where you make sure your team is motivated and well managed—and those are some of the most important things that project managers do! You do it throughout the entire Executing phase of the project, because you need to keep your team moving toward the goal.

Inputs to Develop project Team

  1. Project Staff Assignment
  2. Resource Calendar
  3. Update of project management plan

There are two outputs of Develop Project Team. One is the team performance assessment. Developing the project team means working with them to keep everyone motivated, and training them to improve their skills. The other is updates to your company’s enterprise environmental factors, to update your company’s personnel records.

Points to Remember

  1. Project managers use their general management skills (“soft skills”) to motivate and lead the team.
  2. In a matrix organization, the project manager doesn’t have legitimate power, because the team doesn’t directly report to the project manager.
  3. The most effective forms of power are reward power, where the project manager sets up rewards and Recognition for the team, and expert power, which means the team respects the project manager’s technical expertise.
  4. Referent power is power that’s based on identifying with or admiring the power holder.
  5. Punishment power is the least effective form of power. The project manager should never punish a team member in front of peers or managers!
  6. Project managers should be familiar with modern theories of motivation and management.
  7. McGregor’s Theories X and Y state that there are poor Theory X managers who don’t trust their teams, and good Theory Y managers who do.
  8. Maslow’s Hierarchy of Needs is the theory that says that people can’t achieve “self-actualization” (full potential) or esteem (feeling good and important) until lower needs like safety and security are met.
  9. Herzberg’s Theory says that it’s difficult to motivate people unless hygiene factors like a paycheck and job security are already in place.
  • Expectancy Theory holds that people only respond to rewards that are tied to goals they feel they have a realistic chance of achieving.


  • Bruce Tuckman’s five stages of team development are forming (the team still finding their roles), storming (the team forming opinions), norming (adjusting work habits to help the team), performing (working like a well-oiled machine), and adjourning (closing down the project).


Manage Project Team Process

A good project manager knows how to handle conflicts so they don’t delay or damage the project. And that’s what the Manage Project Team process is about.


  1. Project staff assignments
  2. Issue Log
  3. Team performance assessments
  4. Work Performance Report

Conflict management is one of the most important tools in Manage Project Team, because it’s where you resolve conflicts between people.

Project performance appraisals means looking at each person’s work and assessing his or her performance

Interpersonal skills are all about helping the people on your team to solve problems.

Observation and conversation are how you communicate to manage your team.